TOMI Sleek Professional Dual Strap

Service area: Pakistan-wide

Delivery time: 2–3 working days after dispatch (remote areas may take longer).

Processing: Orders placed Mon–Sat are processed quickly (excl. public holidays).

Shipping fee: Shown at checkout.

Tracking: We send SMS/WhatsApp/email updates when dispatched.

Cash on Delivery (COD): Available in most locations; please keep your phone active for courier calls.

Address: Provide complete address and active phone. Failed delivery attempts may return the parcel.

Order changes/cancellations: Possible before dispatch only.

Packaging: Secure, tamper-evident where applicable. Record a short unboxing video for claims.

Damaged/short/wrong item: Report within 48 hours of delivery with order number and photos/video—we’ll resolve per Returns Policy.

Note: Delivery timelines are estimates and can vary due to weather, strikes, or holidays.

Support: Model Town, Lahore | 0335-6055444 | waqatbazar@gmail.com

Window: 7 days from delivery.

Eligibility: Unused, unworn, unscratched item in original box with all tags/films/manuals; proof of purchase required.

How to request: Contact 0335-6055444 or waqatbazar@gmail.com with order number → our team shares return instructions → ship to Model Town, Lahore.

Who pays return shipping?

• 
  If item is faulty, damaged, or wrong: Waqat Bazar covers it.
  
• 
  Change of mind/size/style: customer covers it.
  Refunds: After inspection approval, refunds are issued via bank transfer/wallet within 7–10 working days. COD orders are refunded by bank transfer. Shipping fees are non-refundable.
  Exchanges: Allowed within the 7-day window; any price difference will be charged/refunded.
  Non-returnable: Used/altered items; clearance/flash-sale items; customized/engraved pieces; damage caused by mishandling or moisture beyond rating; consumables (batteries/straps) unless defective on arrival.
  Warranty issues: Manufacturing defects after the return window are handled under our 6-month limited warranty (where applicable)—contact support for a claim.
  

Support: Model Town, Lahore | 0335-6055444 | waqatbazar@gmail.com